Cricket Baji Privacy Policy – Our Commitment to Protecting Your Data

1 Introduction & Scope

Cricket baji (www.cricketbaji.pro) places the highest importance on user privacy. This Privacy Policy ("Policy") explains in detail how your information is collected, used, stored, and protected when you use cricket baji's website, mobile app, and all related services.

By using any of cricket baji's services, you are considered to have read and accepted this Privacy Policy. If you disagree with any part of this Policy, please stop using our services and contact support.

This Policy has been prepared in accordance with the laws of Bangladesh and international data protection standards. cricket baji is committed to delivering the best gaming experience while ensuring your privacy is always protected.

2 What Data We Collect

Cricket baji collects your information in several ways. Below is a detailed breakdown of what data is collected and under what circumstances:

At the time of registration:

• Full name and date of birth
• Mobile Number & Email Address
• District & Division of Residence
• Preferred username and password (stored in encrypted form)

KYC Verification Timeline:

• National ID (NID) number and scanned copy
• Passport or driving license (where applicable)
• Selfie or Live Face Verification Photo
• Payment method details such as bKash or Nagad number

Automatically Collected Information:

• IP address and device information (model, OS)
• Browser Type & Version
• Referral Source (Referrer URL)
• Gaming history, bet records, and transaction logs
• Session Duration & Click Patterns
• Cookies & Local Storage Data

3 How Your Data Is Used

Cricket baji uses collected data only for lawful and specific purposes. Your information is used for:

• Account Management: To handle registration, login, identity verification, and account security.
• Financial Transactions: To process deposits, handle withdrawals, and issue bonuses.
• Customer Support: To understand your issue and provide a fast resolution.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To meet the requirements of relevant regulatory authorities.
• Service Improvement: To analyze usage patterns and improve the overall gaming experience.
• Personalized Experience: To suggest games and offers tailored to your preferences.
• Contact: To send important updates, security alerts, and promotional offers.

4 Who Your Data Is Shared With

Cricket baji may share your information with third parties in limited and specific circumstances, as outlined below:

• Payment Processor: Payment gateways including bKash, Nagad, and Rocket only receive the information strictly necessary to process transactions.
• Game Provider: live casino and slots game providers receive only the minimum data necessary to operate their games.
• Legal Authorities: We may be required to share data in response to court orders or legitimate requests from regulatory authorities.
• Fraud Prevention Services: Anti-fraud and KYC service providers may receive data for identity verification purposes.
• Auditors & Legal Counsel: Limited data may be shared as required for routine audits and legal consultation.

All third parties are contractually bound to uphold cricket baji's privacy standards and may only use the data they receive for the agreed contractual purposes.

5 Data Security Measures

Cricket baji uses industry-leading security technology to protect your personal and financial data. Our security framework includes:

• TLS/SSL Encryption: All data transmitted via the website and app is protected with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text; bcrypt hashing is used at all times.
• Two-Factor Authentication (2FA): Option to enable 2FA for an added layer of account security.
• Firewall & IDS: Advanced firewall and intrusion detection systems to block unauthorized access.
• Regular Security Audits: Regular penetration testing and security audits conducted by independent third parties.
• Access Controls: Only authorized personnel can access user data, and all access is logged.
• Data Backup: Encrypted backups are taken regularly and stored on secure servers.

That said, no online system can guarantee 100% security. We strongly recommend changing your account password regularly and never sharing it with anyone.

6 Cookies & Tracking Technologies

Cricket baji's website uses several types of cookies. Cookies are small files stored in your browser that help improve the site's functionality.

Cookie Types & Purposes:

• Essential Cookies: Required for the site to function properly. Without these, login and payments will not work.
• Performance Cookies: Helps analyze which pages get the most traffic and where users run into issues.
• Functionality Cookies: Remembers your language, location preferences, and theme.
• Session Cookies: Keeps you logged in during your session; cleared when the browser is closed.

You can manage or delete cookies through your browser settings. Note that disabling essential cookies may affect certain site features.

7 Your Privacy Rights

Cricket baji believes every user should have full control over their own data. You are entitled to the following rights:

To exercise any of these rights, contact cricket baji support. We typically respond within 30 business days. Note that certain data may not be erasable due to legal obligations.

8 How Long Data Is Retained

Cricket baji does not retain data longer than necessary. Retention periods are determined by legal obligations and operational needs:

• Account Information: Retained for a minimum of 5 years after account closure (as required by law).
• Transaction Records: 5–7 years in accordance with financial regulatory guidelines.
• Gaming Log: Minimum 2 years for dispute resolution.
• KYC Documents: Up to 5 years after account closure.
• Cookies & Session Data: Session cookies are cleared when the browser is closed; all other cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

9 Minor Protection

Cricket baji strictly does not provide services to anyone under 18. Our platform is in no way intended for minors.

• Age is verified at the time of registration, and ID documents may be requested if needed.
• If any account holder is found to be under 18, the account is closed immediately.
• If we become aware that data belonging to anyone under 18 has been collected, it will be deleted immediately.

10 Policy Update Process

Cricket baji may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

• Publishing a notice on the website and updating the "Last Updated" date at the top of the page.
• Notifying you via your registered email or mobile number when significant changes are made.
• Continued use of the site after any changes have been made will be considered acceptance of the updated policy.

We encourage you to review this page periodically. If you need a copy of a previous version of this policy, you can request one through our support team.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to the cricket baji support team. Our Data Protection Officer (DPO) is ready to address any privacy concerns you may have.

• Email: [email protected]
• Response Time: Typically within 2–5 business days.
• Live Chat: Click the live chat button at the bottom right of the website.